Applications from customers who did not receive an automated payment are now being processed from a centralised unit in the Department’s office in Letterkenny. Some 61,500 additional applications have been received and an acknowledgement has issued by text to the 94% who requested one.
A total of 44,000 manual claims have been processed to date, including all claims received in June, July and the first week in August. The BSCFA section is processing claims which were received on 7th August at present.
Payment in respect of these claims will issue on a daily basis, so it is expected that the majority of customers will have their payment within four weeks of applying.
Some 85% of customers who are expected to qualify for payment of BSCFA in 2013 have now been paid and a total of €40.9million has already been paid out in respect of this scheme for 2013.
Forms are available from youe Local Office, via SMS (text "Form BTSCFA" followed by your name and address to 51909) and on www.welfare.ie.
A phone bank is operational to deal with queries on the scheme. The LOCALL number is 1890662244.
Please do not hesitate to contact my office on 01-6183522 if you need any further assistance.
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